Privacy Policy - Altinix

At Altinix, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (www.Altinix) and services. By accessing or using the Site and Services, you consent to the collection and use of your personal information as described in this Privacy Policy.

Please read this Privacy Policy carefully. If you have any questions or concerns, please contact us at sales@Altinix.io

1. Information We Collect

We collect both Personal Information and Non-Personal Information when you visit our website or use our services. The information we collect may include:

Personal Information

This includes information that can be used to identify you personally, such as:

• Name: (First and Last)
• Email Address:
• Phone Number:
• Billing and Payment Information:(e.g., credit card details or other payment method)
• Company Name:(if applicable)
• Account Information:(such as login credentials)
• IP Address:and other device identifiers

Non-Personal Information

This includes information that does not identify you personally but is useful for analyzing user behavior on the site and optimizing our services, such as:

• Browser type and version
• Operating system
• Referral URL
• Pages visited and duration of visits
• IP address(in anonymized form)
• Cookies and tracking data

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services: We use your personal and non-personal data (including First and Last name) to deliver GPU virtual machine services, process payments, provide customer support, and communicate with you.
• To personalize your experience: Information helps us tailor our website and services to your needs, preferences, and technical requirements.
• To communicate with you: We may send you emails regarding your account status, service updates, security alerts, promotions, and other relevant information related to Altinix.
• To ensure the security of our services: We use your information to monitor for suspicious activity, prevent fraud, unauthorized access, and protect our infrastructure from malicious attacks.
• To analyze trends and usage: We aggregate non-personal data to monitor the effectiveness of our services and guide future product development.
• To process billing and payments: We use payment data to complete transactions, maintain purchase history, and handle refunds or disputes.
• To comply with legal obligations: We may use and retain your personal information to comply with applicable laws, regulations, tax requirements, or legal processes.
• To enforce Terms of Service: We may use data to investigate and resolve violations of our user agreements to ensure a safe environment for all users.

3. Cookies and Tracking Technologies

Altinix uses cookies and similar tracking technologies to enhance the user experience on our website. Cookies are small text files that are stored on your device to remember your preferences and actions.

Types of Cookies We Use:

• Essential Cookies: These cookies are strictly necessary for the functioning of the website (such as logging in or making payments) and cannot be turned off in our systems. They are usually set in response to actions like filling out forms or setting your preferences.
• Performance & Analytics Cookies: We use services like Google Analytics to track visitor usage, measure page load speeds, and identify trends. This helps us improve the technical performance of our GPU infrastructure and website.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They remember your choices, such as language settings, region, or dashboard layout configurations.
• Advertising & Marketing Cookies: We may use cookies from third-party partners to track user behavior and display targeted ads relevant to your interests across other websites.
• Social Media Cookies: These cookies allow you to share content directly to social media platforms (like Discord or LinkedIn) and may track your interactions with our embedded social feeds.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of the website.

4. How We Protect Your Information

We take the security of your personal information seriously and employ a variety of physical, technical, and administrative measures to protect it. These measures include:

• Encryption (In Transit & At Rest): We use industry-standard SSL/TLS encryption to protect data transmitted to and from our servers. Additionally, sensitive data stored in our databases is encrypted to prevent unauthorized access.
• Access Control: Only authorized personnel have access to personal information and backend systems. Access is granted on a "need-to-know" basis, and employees are bound by strict confidentiality agreements.

Despite our efforts to safeguard your information, no method of online transmission or electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your personal data with trusted third-party service providers that assist us in operating our website and services (e.g., payment processors, cloud hosting providers, and email service providers). These service providers are contractually obligated to handle your information securely and only use it for the purposes we specify.
• Legal Compliance: We may disclose your personal information if required to do so by law or if we believe such action is necessary to:
  • Comply with legal obligations or requests from government authorities.
  • Protect our rights, privacy, safety, or property, or that of others.
  • Prevent or investigate potential violations of the law or breaches of our Terms of Service.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner or entity.

6. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or other service providers. Please note that this Privacy Policy applies only to Altinix and not to third- party websites. We encourage you to review the privacy policies of any third-party sites before providing them with any personal information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you close your account or request the deletion of your personal data, we will retain your information only as required for legal, accounting, or reporting purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
• Objection: You can object to the processing of your personal data in certain circumstances, including for marketing purposes.
• Data Portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at privacy@Altinix.

9. Children’s Privacy

Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information as quickly as possible.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date at the top of the page will reflect the date of the most recent changes. Please review this policy periodically to stay informed about how we protect your privacy.

By continuing to use our services after changes have been made, you accept the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact us:

• Email: privacy@Altinix
• Phone: [Insert Phone Number]
• Website: www.Altinix

By using Altinix’s website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.